Privacy Policy

User Information Privacy Policy

This Privacy Policy governs the manner in which the Harold Grinspoon Foundation PJ Library (“we”) (which operates PJ Library) collects, uses, maintains and discloses information collected from users (each, a “User” or “you”) of the www.pjlibrary.org.uk (site). It does not apply to information collected offline.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users register enrol on in the PJ Library program via the site, subscribe to our newsletter, fill out a form or donate. When enrolling, renewing or donating on our site, Users may be asked for, as appropriate, name, address, email address, phone number and payment details, as well as the name, birthday and gender of the child being enrolled in the program. Users may, however, visit our site anonymously. We will collect such personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply such personal identification information, except that it may prevent them from engaging in certain site related activities the PJ Library program.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our site. Non-personal identification information may include the browser name, the type of computer and technical information about the User’s means of connection to our site, such as the operating system and the Internet service providers utilised and other similar information.

Web browser cookies

Our site may use “cookies” to enhance User experience. Users’ web browsers place cookies on their hard drives for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies, or to alert them when cookies are being sent. If they do so, note that some parts of the site may not function properly. [For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy.

How we use collected information

We will only use the details collected from you:

  • to carry out services under our contracts with you;
  • to send periodic emails;
  • for the purposes of your enrolment and the administration of the site;
  • to improve customer service;
  • for any other business purposes; and
  • to contact you (including sending information and updates relating to any order, questions or requests) or for the provision of customer services.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, transaction information and data stored on our site.

After enrolling, your subscription information will be kept on file for the duration of the program which the subscription relates to. Any other private information (credit cards, financials, etc.) will not be kept on file for more than 60 days.

If we collect financial information, we will offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider's database only to be accessible by those authorized with special access rights to such systems, all of whom are required to keep the information confidential.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect personal data collected from you, we cannot guarantee the security of data you transmit to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Sharing your personal information

We do not sell, trade, or rent personal identification information collected from Users to others. We may share generic aggregated demographic information not linked to any personal identification information regarding Users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

If donations are collected then we will use a third party service provider to process your donations and we will share your information with them for that purpose only. We may also use third party service providers to help us operate our business and the site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes unless you have asked us not to do so at registration or afterwards.

We may disclose personal information obtained from you to third parties:

  • In the circumstances set out above.
  • In the event that we sell or buy any business or assets, in which case we may disclose personal data obtained from you to the prospective seller or buyer of such business or assets.
  • If PJ Library or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
  • If we are under a duty to disclose or share personal data obtained from you in order to comply with any legal obligation, or in order to enforce or apply our terms of use or terms and conditions and other agreements; or to protect the rights, property, or safety of PJ Library, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

The personal identification information that we collect from you will be transferred and stored at, a destination outside the European Economic Area ("EEA"), in particular, the United States. It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfilment of your subscription, the processing of your payment details and the provision of support services. By submitting your personal identification information, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Third party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Changes to this privacy policy

We have the discretion to update this privacy policy at any time. When we do, we will post a notification on the privacy page of our site and, if and when we consider appropriate, notify you by e-mail. We will also update the modification date below. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

This page was last modified on 26/1/2015.

Your acceptance of this privacy policy

By using the site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use the site. Your continued use of our site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this privacy policy, the practices of the site, or your dealings with the site, please contact us at:

67 Hunt Street, Suite 100
Agawam, MA, 01001
USA
00-1-413-276-0800